SLA & support

A clear support framework for exposed services

Peeryx offers are designed for customers who need usable technical support, not just a capacity promise.

PEERYX Network BGP · GRE · IPIP · VXLAN · Cross-connect

Anti-DDoS protection and protected IP transit for exposed networks, services and infrastructure.

24/7 support

Emergency channels for network incidents and active attacks depending on the subscribed offer.

Pre-deployment scoping

BGP, tunnels, MTU, asymmetry, ports, legitimate traffic and application constraints reviewed before launch.

24h trial

Validate the handoff scenario before a broader commitment.

Operations

Track changes, incidents, capacity and protection-rule evolution.